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SMS Terms & Conditions
Serving the North Shore Since 1954

Townsend Energy  SMS Terms & Conditions

  1. Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include [response to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, follow up].
  2. Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent based on your interaction with Us.
  3. Opt out: You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
  4. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by filling out a form on our contact page on your website.
  5. Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.
  6. Privacy: If you have any questions regarding privacy, please read our privacy policy

Townsend Energy SMS Terms & Conditions

  1. Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include [response to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, follow up].
  2. Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent based on your interaction with Us.
  3. Opt out: You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
  4. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by filling out a form on our contact page on your website.
  5. Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.
  6. Privacy: If you have any questions regarding privacy, please read our privacy policy
Proudly Serving Customers in Marblehead, MA

Townsend Energy is proud to serve Marblehead, Massachusetts and other surrounding areas.

  • Lynn
  • Marblehead
  • Swampscott
  • Nahant
  • Salem
  • Beverly
  • Peabody
  • And beyond!

Our Reviews

See What Your Neighbors Are Saying
    "I don’t expect to ever need to call another plumbing company. I’d recommend them to anyone."
    Always prompt, friendly, professional. Getting a plumber the same day or next day is amazing. I’ve worked with a few different employees at various times and they’re all happy to explain what they’re doing and what my options are for fixes. They’re not cheap, but it doesn’t feel like you’re being taken for a ride on price - I’ve been told when relevant that the best option is to order a simple replacement part myself because it’s more affordable. They always wear shoe covers when coming from outside which is very helpful for keeping the floors clean.
    - Emily P.
    "Our very old thermostat failed right before a cold snap during which we’d be out of town."
    Bartlett & Steadman (now Townsend Energy) were available the same day we called, showed up promptly, and made a quick replacement with a new thermostat they already had on hand, saving us so much stress and trouble. Thank you!!!
    - Hannah B.
    "Great service with super knowledgeable technicians that take the time to explain everything very well."
    This is the second time I’ve used this company and they’re great
    - Matthew D.
    "SO impressed!!!"
    We lost our water heat yesterday morning temporarily. Jason showed up today (within the time specified), checked out the system, explained what happened, showed us how to fix the problem if it ever happens again...all very clear explanations!!! We couldn't be happier! Polite, clean, professional. We'd give 10 stars if we could!
    - Satisfied Customer
    "So pleased with the results."
    We used Bartlett and Steadman (now Townsend Energy) for a huge AC installation job in our Salem home. The house is old so it was a complex job, and the guys smashed it. They worked hard, were professional throughout the whole process, and communication was always great.
    - Victoria E.
    "Fantastic. Highly recommended."
    Called me back quickly following my quote request and came out same-day. Found a few issues with my tankless water heater and explained the options and cost on the spot. Had parts in stock and fixed the same day. Extremely competent, professional, and friendly.
    - Andrew B.
    "As always the guys did a great job. Arrived on time, we’re professional and efficient."
    - Nick C.
    "Prompt, efficient, knowledgeable, and courteous."
    Jason, our technician, was excellent. He diagnosed the problem fast and knew exactly how to do the repairs. The office staff is friendly and helpful.
    - Donnie G.
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  • By submitting, you agree to receive text messages from Townsend Energy at the number provided, including those related to your inquiry, follow-ups, and review requests, via automated technology. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency may vary. Reply STOP to cancel or HELP for assistance. Acceptable Use Policy
  • Prioritizing Safety & Compliance

    Every service call is handled with care, professionalism, and strict adherence to current safety codes and regulations. Our technicians are trained to deliver reliable results you can trust.

  • Fast, Customer-First Service
    Our fully stocked trucks act as rolling warehouses, so we arrive prepared to fix your issue on the first visit. We treat every job with urgency and care—just like we would for our own family.
  • Built on Trust & Integrity Since 1954
    Now part of Townsend Energy, we continue a decades-long legacy of high standards, local commitment, and dependable service for our neighbors and community.
  • We Offer FOUR Quality Guarantees

    We'll ensure that you are satisfied with the work performed through our Performance Guarantee, Satisfaction Guarantee, 'No Lemon' Heating Guarantee and 'No Lemon' Cooling Guarantee. Learn more here!