So happy with the recent service provided by Rich of Bartlett & Steadman! The radiant heat has not worked for two years in our kitchen floor (its primary heat source) because other plumbers have not understood how to service radiant heat systems in houses fueled by steam heat (and the plumber who installed it via a contractor could not take on new clients). But Rich was on it, installed a new heat exchanger, replaced some other parts, flushed the system and Bingo! I am no longer wearing my parka six months of the year in my house.
- Anne K.