Our Promise to You
An HVAC company is an HVAC company, right? Wrong! We’re proud of our trade but there are some less-than-reliable contractors out there who are more concerned with making a quick buck than providing a quality service. We don’t want you to get burned by fly-by-night operators.
Bartlett & Steadman Plumbing, Heating & AC has been in business since 1954 because customer satisfaction has always been our No. 1 priority.
We Put Your Comfort First
Whereas some companies look for every opportunity to upsell you on products or services you don’t need, our only concern is ensuring your home remains comfortable throughout the year. Whether it’s preventative maintenance or a complete replacement, we want to make certain you’re completely satisfied with the job performed.
We Offer Friendly, Helpful Advice
During a pre-season tune-up and safety check, one of our certified HVAC technicians will thoroughly assess the condition of your heating and cooling equipment. They’ll make necessary adjustments to ensure your system operates at peak efficiency and alert you to any potential concerns if we find them. If we think your system could benefit from a repair or replacement part, we’ll walk you through your options. Of course, we’re not going to pressure you into buying anything. It’s just friendly advice!
Our technicians are trained, certified, licensed and insured to do the work you hire them to perform. We wish we could say that about all HVAC technicians. Unfortunately, there are some bad actors out there who undercut the competition by skirting the law. They don’t get the required permits or carry adequate insurance. So, while they maybe cheaper, you could be held liable if the contractor is injured on your property.
Also, any work performed by an unlicensed contractor could void your HVAC’s current or extended warranty. That means you’d be on the hook for the full cost of the repair. It’s just not worth the risk.
With Bartlett & Steadman Plumbing, Heating & AC, you can be confident that your comfort is in the hands of qualified professionals who will do the job expertly and up to code!
We Never Stop Learning
The HVAC industry is everchanging. That’s we we’re involved with multiple trade associations that give use access to the newest products and cutting-edge technology. When we work on your plumbing or HVAC system, you can be certain we’re up to speed on the latest industry advancements.
We Hire and Train Only the Very Best
It’s not an easy thing inviting a stranger into your home. That’s why we’re very selective in who we hire. Each technician we bring on board passes a rigorous employee screening process. We’re diligent in providing ongoing safety training and drug testing. In addition to being good at what they do, our technicians will be a pleasure to have around. They wear shoe coverings, use drop cloths and always clean up after themselves.
We Offer Discounts and Our Prices are Competitive
Be sure to ask us about our maintenance agreement called Annual Services. For a low annual rate, you’ll be eligible to take advantage of a number of valuable benefits, including:
- Priority services
- Discounts on repairs
- Exclusive offers
- A tune-up and safety inspection at the end of the agreement
Annual Services members can rest easy knowing their home comfort systems will operate efficiently and reliably, while slashing their heating and cooling costs.
No Warehouse Trips Needed
We keep a large amount of stock on hand to handle problems quickly without having to make any trips to a warehouse. Our trucks are a warehouse on wheels! We come prepared so you don't have to wait.
Focused on Customer Service
We understand the inconvenience of having an HVAC or plumbing problem in your home. We would want those issues to be treated with urgency if we were in your shoes! We treat our customers like family and get the job done ASAP!
Locally Owned & Operated
Bartlett & Steadman has been in the family since 1954. Our owners live in town and will do whatever it takes to make sure your problems are solved quickly and efficiently - No matter what time you call!
We Offer FOUR Quality Guarantees
We'll ensure that you are satisfied with the work performed through our Performance Guarantee, Satisfaction Guarantee, 'No Lemon' Heating Guarantee and 'No Lemon' Cooling Guarantee. Learn more here!