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What You Can Expect From Us Serving the North Shore Since 1954

Our Promise to You

An HVAC company is an HVAC company, right? Wrong! We’re proud of our trade but there are some less-than-reliable contractors out there who are more concerned with making a quick buck than providing a quality service. We don’t want you to get burned by fly-by-night operators.

Bartlett & Steadman Plumbing, Heating & AC has been in business since 1954 because customer satisfaction has always been our No. 1 priority.

We Put Your Comfort First

Whereas some companies look for every opportunity to upsell you on products or services you don’t need, our only concern is ensuring your home remains comfortable throughout the year. Whether it’s preventative maintenance or a complete replacement, we want to make certain you’re completely satisfied with the job performed.

We Offer Friendly, Helpful Advice

During a pre-season tune-up and safety check, one of our certified HVAC technicians will thoroughly assess the condition of your heating and cooling equipment. They’ll make necessary adjustments to ensure your system operates at peak efficiency and alert you to any potential concerns if we find them. If we think your system could benefit from a repair or replacement part, we’ll walk you through your options. Of course, we’re not going to pressure you into buying anything. It’s just friendly advice!

We’re Compliant

Our technicians are trained, certified, licensed and insured to do the work you hire them to perform. We wish we could say that about all HVAC technicians. Unfortunately, there are some bad actors out there who undercut the competition by skirting the law. They don’t get the required permits or carry adequate insurance. So, while they maybe cheaper, you could be held liable if the contractor is injured on your property.

Also, any work performed by an unlicensed contractor could void your HVAC’s current or extended warranty. That means you’d be on the hook for the full cost of the repair. It’s just not worth the risk.

With Bartlett & Steadman Plumbing, Heating & AC, you can be confident that your comfort is in the hands of qualified professionals who will do the job expertly and up to code!

We Never Stop Learning

The HVAC industry is ever changing. That’s we we’re involved with multiple trade associations that give use access to the newest products and cutting-edge technology. When we work on your plumbing or HVAC system, you can be certain we’re up to speed on the latest industry advancements.

We Hire and Train Only the Very Best

It’s not an easy thing inviting a stranger into your home. That’s why we’re very selective in who we hire. Each technician we bring on board passes a rigorous employee screening process. We’re diligent in providing ongoing safety training and drug testing. In addition to being good at what they do, our technicians will be a pleasure to have around. They wear shoe coverings, use drop cloths and always clean up after themselves.

We Offer Discounts and Our Prices are Competitive

Be sure to ask us about our maintenance agreement called Annual Services. For a low annual rate, you’ll be eligible to take advantage of a number of valuable benefits, including:

  • Priority services
  • Discounts on repairs
  • Exclusive offers
  • A tune-up and safety inspection at the end of the agreement

Annual Services members can rest easy knowing their home comfort systems will operate efficiently and reliably, while slashing their heating and cooling costs.

Schedule your service appointment with one of our champion technicians by calling (781) 365-5828 or filling out our quick and easy contact form.

Our Reviews

See What Your Neighbors Are Saying
    "I don’t expect to ever need to call another plumbing company. I’d recommend them to anyone."

    Always prompt, friendly, professional. Getting a plumber the same day or next day is amazing. I’ve worked with a few ...

    Emily P.
    "Our very old thermostat failed right before a cold snap during which we’d be out of town."

    Bartlett & Steadman were available the same day we called, showed up promptly, and made a quick replacement with a new ...

    Hannah B.
    "Great service with super knowledgeable technicians that take the time to explain everything very well."

    This is the second time I’ve used this company and they’re great

    Matthew D.
    "SO impressed!!!"

    We lost our water heat yesterday morning temporarily. Jason showed up today (within the time specified), checked out the ...

    Satisfied Customer
    "So pleased with the results."

    We used Bartlett and Steadman for a huge AC installation job in our Salem home. The house is old so it was a complex job, and ...

    Victoria E.
    "Fantastic. Highly recommended."

    Called me back quickly following my quote request and came out same-day. Found a few issues with my tankless water heater and ...

    Andrew B.
    "As always the guys did a great job. Arrived on time, we’re professional and efficient."
    Nick C.
    "Prompt, efficient, knowledgeable, and courteous."

    Jason, our technician, was excellent. He diagnosed the problem fast and knew exactly how to do the repairs. The office staff ...

    Donnie G.

Get In Touch Today!

We’re Ready to Help

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Why Choose Bartlett & Steadman?

  • No Warehouse Trips Needed
    We keep a large amount of stock on hand to handle problems quickly without having to make any trips to a warehouse. Our trucks are a warehouse on wheels! We come prepared so you don't have to wait.
  • Focused on Customer Service
    We understand the inconvenience of having an HVAC or plumbing problem in your home. We would want those issues to be treated with urgency if we were in your shoes! We treat our customers like family and get the job done ASAP!
  • Locally Owned & Operated
    Bartlett & Steadman has been in the family since 1954. Our owners live in town and will do whatever it takes to make sure your problems are solved quickly and efficiently - No matter what time you call!
  • We Offer FOUR Quality Guarantees

    We'll ensure that you are satisfied with the work performed through our Performance Guarantee, Satisfaction Guarantee, 'No Lemon' Heating Guarantee and 'No Lemon' Cooling Guarantee. Learn more here!

Bartlett & Steadman Bartlett & Steadman
Contact 781-365-5828
67R Village St
Marblehead, MA 01945
Map & Directions
  • Monday - Friday 8am - 4pm
  • Saturday - Sunday Closed