Plumbing, Heating & Air Conditioning In Marblehead
We Get the Job Done Right the First Time
When your home needs help from a service professional, you want to make sure you’re getting help from a team that’s fully licensed, experienced, and committed to your comfort. At Townsend Energy, we’ve been assisting our local communities in Marblehead, Salem, Swampscott, and Nahant for over 60 years, and our family is well-known for our dedication to honesty, integrity, and accountability.
As home service professionals, we’re committed to providing the very best experience possible. That means we walk you through all of your options so that you can make an informed decision based on what’s best for your home and budget. And we’re not going to try to sell you on a complete replacement when a simple repair will do! You can also expect us to show up on time and prepared to tackle the job. Our service vans are stocked with everything we need, so we’re not going to waste time making repeated trips back to headquarters. We’ll get the job done right and we’ll get the job done fast. That’s our guarantee to you!
When you need help with your plumbing, heater, or air conditioner, Townsend Energy is always here for you. Call (781) 365-5828 for same-day emergency services available 24/7!
Comfort You Can Count On
Reliable Service Backed by Safety, Integrity & Care
Our approach to business is refreshingly old fashioned. We arrive on time and prepared to do the job you hired us for. No gimmicks. No surprise charges. Just quality service at the agreed upon price. And because we take pride in our work, we're not finished until we have your complete satisfaction. We've been doing it this way since 1954 and we don't plan on changing anytime soon.
Our Reviews
See What Your Neighbors Are Saying
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"I don’t expect to ever need to call another plumbing company. I’d recommend them to anyone."Always prompt, friendly, professional. Getting a plumber the same day or next day is amazing. I’ve worked with a few different employees at various times and they’re all happy to explain what they’re doing and what my options are for fixes. They’re not cheap, but it doesn’t feel like you’re being taken for a ride on price - I’ve been told when relevant that the best option is to order a simple replacement part myself because it’s more affordable. They always wear shoe covers when coming from outside which is very helpful for keeping the floors clean.- Emily P.
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"Our very old thermostat failed right before a cold snap during which we’d be out of town."Bartlett & Steadman (now Townsend Energy) were available the same day we called, showed up promptly, and made a quick replacement with a new thermostat they already had on hand, saving us so much stress and trouble. Thank you!!!- Hannah B.
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"Great service with super knowledgeable technicians that take the time to explain everything very well."This is the second time I’ve used this company and they’re great- Matthew D.
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"SO impressed!!!"We lost our water heat yesterday morning temporarily. Jason showed up today (within the time specified), checked out the system, explained what happened, showed us how to fix the problem if it ever happens again...all very clear explanations!!! We couldn't be happier! Polite, clean, professional. We'd give 10 stars if we could!- Satisfied Customer
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"So pleased with the results."We used Bartlett and Steadman (now Townsend Energy) for a huge AC installation job in our Salem home. The house is old so it was a complex job, and the guys smashed it. They worked hard, were professional throughout the whole process, and communication was always great.- Victoria E.
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"Fantastic. Highly recommended."Called me back quickly following my quote request and came out same-day. Found a few issues with my tankless water heater and explained the options and cost on the spot. Had parts in stock and fixed the same day. Extremely competent, professional, and friendly.- Andrew B.
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"As always the guys did a great job. Arrived on time, we’re professional and efficient."- Nick C.
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"Prompt, efficient, knowledgeable, and courteous."Jason, our technician, was excellent. He diagnosed the problem fast and knew exactly how to do the repairs. The office staff is friendly and helpful.- Donnie G.
Comfort You Can Count On
Why Choose Townsend Energy?
Our approach to business is refreshingly old fashioned. We arrive on time and prepared to do the job you hired us for. No gimmicks. No surprise charges. Just quality service at the agreed upon price. And because we take pride in our work, we're not finished until we have your complete satisfaction. We've been doing it this way since 1954 and we don't plan on changing anytime soon.
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Prioritizing Safety & Compliance
Every service call is handled with care, professionalism, and strict adherence to current safety codes and regulations. Our technicians are trained to deliver reliable results you can trust.
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Fast, Customer-First ServiceOur fully stocked trucks act as rolling warehouses, so we arrive prepared to fix your issue on the first visit. We treat every job with urgency and care—just like we would for our own family.
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Built on Trust & Integrity Since 1954Now part of Townsend Energy, we continue a decades-long legacy of high standards, local commitment, and dependable service for our neighbors and community.
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We Offer FOUR Quality Guarantees
We'll ensure that you are satisfied with the work performed through our Performance Guarantee, Satisfaction Guarantee, 'No Lemon' Heating Guarantee and 'No Lemon' Cooling Guarantee. Learn more here!
